Residents
Maintenance requests
Something broken or leaking? Hal reads every request and responds within one business day. Emergencies get same-day attention.
One business day
Every routine request gets a response within one business day — usually a real time window, not a vague "we'll get to it."
24-hour emergency line
Active water, no heat in winter, no power: call (804) 379-4417 any hour. Please call emergencies — don't just submit the form.
No charge for wear & tear
Normal wear-and-tear repairs are on us, always. We only bill for damage, and we show you the photo evidence first.
Submit a request
For residents of Ashgrove Rentals homes. Fields marked * are required.
Request received!
Hal has your request and will respond within one business day with a repair window. If this turns into an emergency, call (804) 379-4417 right away.
Something went wrong
Your request didn't send. Please call Hal at (804) 379-4417 so we can take care of it today.
We handle
- Plumbing, water heaters, sewer lines
- Heating, air conditioning, ductwork
- Electrical, outlets, fixtures
- Roof, gutters, leaks, structural
- Provided appliances: fridge, stove, dishwasher
- Pest treatment, fences, gates, locks
Residents handle
- Light bulbs and HVAC filters (we deliver filters twice a year)
- Lawn mowing — though Hal mows the big yards at Windsor Farms himself
- Smoke detector batteries (we test them at each inspection)
- Clogs caused by wipes or grease — we'll still fix it fast, we just bill the plumber's cost
Not sure which bucket your issue falls in? Submit it anyway. We'd rather look and say "that's on us" than have you living with something broken.